Odpowiedź:
Hello,
I bought a phone from you a week ago and today a postman gave it to me. When I opened the package, I noticed that the phone is broken - all glass on the phone is cracked. I'm disappointed. I would like to exchange my phone for another one if it's not a problem. If not, I'd like get my money back. I'am wating for message from you.
Jakby co jest więcej niż 50 słów więc o to się nie trzeba martwić.
Mam nadzieję że o to chodziło.