Match the expressions to the functions they perform.
Note:
A given function can be used more than once.

Could you speak up, please? It's a bad line.
I think you've got the wrong number.
Could I speak to Lisa, please.
Can I leave a message?
Who's calling please?
Could you call back later?
Mario Brown here.
Would you like to leave a message?
Can you put me through to Jim Carter, please?
I'll pass on the message.
I'm sorry, I didn't catch that.
Could you take a message?
Hold on, please.
I'll transfer you.
This is Austin Kurt (speaking).


Identifying the caller
Dealing with problems
Asking to speak to someone
Leaving a message
Taking a message
Identifying yourself
Asking the caller to phone again
Asking the caller to wait