The moment Daniel walked into her office, Cynthia was struck by a(n) 13 feeling of deja vu - she was sure she had seen him before, but she could not quite put her finger on where. She noted that the 14 an almost tangible air of self-assurance, but with her trained 15, she could also see that he 16 a heavy burden. On the phone earlier, he had explained what he needed and she had conceded that she might be able to help him. But now, as she settled himself into one of the leather armchairs in her office, she wondered if perhaps she was biting off more than she could 17.
Cynthia listened as Daniel told her about himself. While he was speaking, she stood by the window, 18 out at the blustery tops of the trees in the park.