Ex.2
1. X: Hello, can I help you?
2. Y: Yes, please. I lost my umbrella in your restaurant yesterday.
3. X: Oh dear! What does it look like?
4. Y: It's striped - blue and green.
5. X: And where did you lose it?
6. Y: I was sitting at the table by the window.
7. X: OK, can you give me your name and telephone number? We'll contact you if we find it.
8. Y: Thank you! My name is Richard Thompson and my number is 07700 900347.
