A-Good morning
B-Hello, what can I help you?
A- I bought a phone few days ago and I noticed that Touch ID isn’t working at all. I was thinking maybe you could exchange it for a new one
B-let me check that, can you give me the phone for a moment?
A- sure, here you are
B- I see, something is wrong. I will ask my boss if we have this model. I will be back in few minutes
A- no problem
B- I’m back, there was one model left. I will give it to you but firstly you have to sign a document
A- that’s great. Done.
B- thank you, your phone is on that table. Go ahead and take it
A-thank you so much for your help. Goodbye
B- bye
Mam nadzieje ze pomoglam