2 Complete the dialogue with the correct phrases (a-e) in the box. a I'm afraid -b I'd rather ca refund -d the receipt e a two-year guarantee Shop assistant: Hi, can I help you? Customer: Yes. I'd like to return this e-reader. The touch screen isn't working Shop assistant: Have you got ? Customer Yes, I have. Here it is. Shop assistant: OK. We can replace the touch screen Customer If it's OK, get my money back. Shop assistant: we can't do that. You bought it 15 months ago. The guarantee is only for a year Customer But it's got Have a look at the receipt Shop assistant: Oh, that's right. I'm sorry about that. Yes, you can get_, of course. Customer: Right, thanks a lot.