Uzupełnij dialogi wyrazami: exchange, receipt, fit, scratched, replacement, refund.
1.Customer: Excuse me. I bought this CD yesterday, but it’s..........................
Shop assistant: I’m sorry about that. Would you like a .........................?
Customer: No, thank you. I’ve changed my mind about it. I’d rather have a .................. Shop assistant: Do you have your .....................?
Customer: Yes, I do.
Shop assistant: All right. That shouldn’t be a problem.
2.Customer: Excuse me. I bought these shoes yesterday, but they don’t................... Shop assistant: Have you worn them outside?
Customer: No, I havent.
Shop assistant: Would you like to.....................them for a different size?
Customer: Yes, please.