Odpowiedź :
Odpowiedź:
1.
Me: Good morning! Yesterday I bought a phone in this store and it does not work.
Mr/Mrs: Hello!
Me: Could I replace it?
Mr/Mrs: Yes, you can. Here you are.
Me: Thank you! Good bye.
Mr/Mrs: Good bye!
2.
Me: Hi!
Mr/Mrs: Hello!
Me: My T-shirt is too big, can I exchange it for smaller one?
Mr/Mrs: Yes, you can. Here you are.
Me: Thank you.
1.
A - client
B - shop assistant
A - Good afternoon!
B - Good afternoon, how can I help you?
A - Yesterday I have bought a new smartphone but something is wrong.
B - What exactly? Tell me your problem.
A - The smartphone won’t turn on. The screen is black.
B - I see...
A - I would like to change it for another model. Would it be possible?
B - Of course! Here you go.
A - Thank you! Goodbye.
B - You’re welcome. Goodbye.
2.
A - Hello
B - Good morning, what can I do for you?
A - I would love to exchange this t-shirt for a bigger size, because this one is too small for me.
B - Okay, Here you are.
A - Thank you, goodbye.
B - Goodbye.
A - client
B - shop assistant
A - Good afternoon!
B - Good afternoon, how can I help you?
A - Yesterday I have bought a new smartphone but something is wrong.
B - What exactly? Tell me your problem.
A - The smartphone won’t turn on. The screen is black.
B - I see...
A - I would like to change it for another model. Would it be possible?
B - Of course! Here you go.
A - Thank you! Goodbye.
B - You’re welcome. Goodbye.
2.
A - Hello
B - Good morning, what can I do for you?
A - I would love to exchange this t-shirt for a bigger size, because this one is too small for me.
B - Okay, Here you are.
A - Thank you, goodbye.
B - Goodbye.